Privacy Policy

Last updated: March 17, 2024

This Privacy Policy describes how Dailyclo (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase at dailyclo.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or any other person whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on your interactions with our Site and use of our Services. When we use the term "personal information," we mean data that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly

Information you provide directly through our Services may include:

• Contact information including your name, address, phone number, and email address.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions, and other information used for account security.

• Customer support information including details you provide when communicating with us, such as messages sent through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You can choose not to provide this information, but this may limit your ability to use or access those features.

Information We Collect About Your Use

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). This may include the use of cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.

• Payment processors that collect payment information (such as bank account, credit, or debit card details and billing address) to process your payment, fulfill your orders, and provide requested products or services, allowing us to perform the contract with you.

• When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties is treated in accordance with this Privacy Policy. See also the section below titled Third-Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services in accordance with our agreement with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, and facilitating returns and exchanges. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In this case, Shopify processes your data as outlined in the Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and displaying advertisements for products or services. This may involve using your personal information to better tailor the Services and advertisements on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in promoting our products under Art. 6 (1) (f) GDPR.

Security and Fraud Prevention

We use your personal information to detect, investigate, or take action against possible fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for safeguarding your account login credentials. We strongly encourage you not to share your username, password, or other access credentials with anyone. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website for you and other customers, pursuant to Art. 6 (1) (f) GDPR.

Communication and Service Improvement

We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to communicate with you, provide effective services, and maintain our business relationship with you under Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use cookies on our Site. You can find specific information about the cookies we use to support our store with Shopify at Shopify Cookies. We use Cookies to support and enhance our Site and Services (including to remember your actions and preferences), to conduct analytics, and to gain insights into user interactions with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to delete or refuse cookies in your browser settings. Please note that deleting or blocking cookies may negatively affect your user experience and cause some Services, including certain features and general functionality, to not work properly or be unavailable. Blocking cookies may also not completely prevent the way we share information with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate purposes, and other reasons covered by this Privacy Policy. Such circumstances may include:

• With vendors or other third parties that perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).

• With business and marketing partners to provide services and display advertisements to you. Our business and marketing partners will use your information in accordance with their own privacy statements.

• When you direct us to do so, request it, or otherwise provide your consent to share certain data with third parties, such as when you use social media widgets or login integrations.

• With our affiliates or within our corporate group, in our legitimate interest to run a successful business.

• In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes outlined above:

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request its deletion.

Security and Retention of Your Data

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you transmit to us may not be secure during transmission. We recommend that you do not use insecure channels to transmit sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or meet other applicable contractual and policy requirements.

Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute and may only apply under certain circumstances. In some cases, we may deny your request to the extent permitted by law.

• Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.

• Right to Delete: You may have the right to request that we delete the personal information we hold about you.

• Right to Correct: You may have the right to request that we correct inaccurate personal information we hold about you.

• Right to Portability: Under certain circumstances, you may have the right to receive a copy of your personal information and request that we transfer it to a third party.

• Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal information.

• Withdrawal of Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw your consent.

To exercise any of these rights, where applicable, please contact us using the information provided below.

Complaints

If you have complaints about how we process your personal information, you may contact us using the information below. If you are not satisfied with our response, you may, depending on where you live, have the right to file a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country where you reside. Your personal information may also be processed by staff and third-party service providers and partners in these countries.

When we transfer your personal information outside Europe, we rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or equivalent contracts issued by the relevant UK authority, unless the data is transferred to a country determined to provide an adequate level of protection.

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